Upon successfull completion of the training, participant shall be able to:

Plan efficient customer itineraries using polished geography skills

Acclimatize with encoding and decoding of the cities, Airports, Airlines, Countries and Currency etc

Arrange travel using standard industry coding and GDS technology

Assess features and benefits of travel products, including rail, car rental, cruise accommodations, and tours

Construct fares for routings by applying advanced IATA fare construction principles thus creating price and ticket basic air itineraries

Travel Geography

• City codes
• Continets
• Greenwich Mean Time
• Oceans

Journey Concept

• Type of journey
• Passenger type code
• Classes of travel
• Terms & conditions related to travel

Galileo GDS (Electronic booking tool)

• Sign on/sign off
• Encode/Decode
• Creating passenger name record
• Place PNR in queues
• Display the fares
• Hotel booking
• International car Rental

Travel Agents

Tour Operators

New Entrants to Travel Á Tourism Career

Airline Reservation Agents

Call Center Agents

Upon successfull completion of the training, participant shall be able to:

Prepare self pursuing a career by developing appropriate listening, speaking and writing skills.

Transfer, use and learn English on their own using business skills gained in the course.

Communicate effectively using in order to foster a more professional rapport with English speaking colleagues.

Develop a personal career portfolio incorporating application forms, cover letters, resumes and proficiency English interview skills.

Improve their work performance by attaining.

• Intermediate Grammar usage
• Spoken
• Writing skills
• Communication skills
• Written business communication
• Negotiation skills
• Persona enhancement
• Ethics in business communication
• Communication
• Nonverbal and verbal communication
• Formal correspondence in business
• Adding persuasion to business
• Advanced professional Grammar usage spoken
• Communication in business organization

Students Currently Pursuing University Degree Courses.

Fresh Graduates seeking a job.

Entry Level employees of various airlines / aviation companies.

Portray more professional image of self.

Effective time management skills: identifying &prioritizing daily activities .Equip a person with strategies to make the transition from an individual contributor to an effective leader.

Discover their own unique leadership style and learn how to maximize that style and use it to their best advantage.

Overcome the barriers to an effective communication and be able to hold short clear assertive and persuasive conversations in a professional setting.

Learn to analyze the audience’s needs and how to structure their thoughts and develop key information to present it appropriately for better results.

Takeaway essential skills that professionals need to distinguish themselves and make a positive impact, in their work and social lives.

Utilize effective tactics for overcoming dissatisfaction. We assist each participant develop a personal action plan to improve their customer service skills.

To improve on business writing. The participant receives tips on how to compose documents that get attention the prompt action. This training includes various types of written exercises to provide the participants with ample exercises to enhance experience.

Achieve a fresh look and complete makeover on the grooming aspect.

• Perception & Rationality
• Time Management skills
• Social etiquette
• Positive Attitude
• Self Management Skills
• Communication & listening skills
• Emotional intelligence
• Team work skills(working with others & in team)
• Interpersonal behavior & assimilation

Students currently pursuing University Degree courses.

Entry level employees of various organizations.